Job Description

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.

Overview:

• Welcome and help guests throughout their stay. Ensure you are following service standards and operating procedures from the beginning to the end of each interaction.
  • Show guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
  • Make sure everything sparkles, we all enjoy a clean environment.
  • You will be on rotating shifts. Weekends are busiest, as well as evening/nights, so expect to be on shift then.
  • Ensure you are well prepared for the shift ahead of you, as well as your colleagues after you.
  • Make sure you put the guests at the center of everything we do.
  • Transport luggage of guests to rooms and control the luggage area.
  • Guide guests to their rooms.
  • Be in the know:
  You are the expert when it comes to the hotel and the city, and you know all the ins and outs on our hotel facilities and possibilities in and around the hotel. 
  • Handle valet parking.
  • Deliver guest mail to their rooms.
  • On request, make bookings for guests in restaurants, flights, theater and all the places which are new and next.
  • Organize transport for guests, such as train, taxi or bus.

Qualifications:

• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift
• Must be available to work various shifts including weekends and holidays
• Able to lift up to 50lbs multiple times and able to stand 8 hours per day

Job Tags

Holiday work, Local area, Worldwide, Shift work, Night shift, Rotating shift, Afternoon shift,

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