For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Work with sales and operations to coordinate and execute the provision of statements of work (SOWs) to clients while ensuring that all information and documents are put into centralized databases and repositories. This client-facing role requires scientific expertise, superior attention to detail, and excellent customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Serve as the primary interface for clients to gather appropriate information regarding proposals, pricing, etc.
• Ensure proposals meet all legal requirements
• Work efficiently and cross-functionally in the same manner as other Proposal managers
• Coordinate communications with the global sales team, project management, scientific staff, and clients to provide information regarding Proposals/SOWs
• Write/review of quotes and Proposals/Statements of Work (SOW), RFI/RFPs for all clients and liaising with Sales, Legal, Scheduling, Biologics Agents and Partners to ensure Proposals/SOWs are technically accurate, priced correctly, and delivered on time
• Follow up with clients, field and inside sales teams to ensure that proposals are complete and answer their needs
• Participate in multi-site bid processes to ensure seamless presentation to clients. Supporting multiple business divisions as required (CDMO and research)
• Serve as backup for sales team, as required
• Assist with updating, maintaining, and pulling reports from applicable databases
• Create and maintain department files and keep sales records updated on Salesforce
• Ensure communication across multiple departments when progressing proposals and processing signed programs
• Incorporate CRL DNA values in daily work and interaction
• May attend trade shows on behalf of site to develop potential new business and present capabilities information to trade show attendees
• Perform all other related duties as assigned
• Education: Bachelor’s degree or higher preferred
• Experience: A minimum of 5 years’ experience in a CDMO with understanding of gene therapy processes from process development to GMP. Broad understanding of program flow from development, QC/QA, logistics and GMP
• Strong experience with writing and reviewing technical documentation/proposals preferred. Line management experience would be advantageous
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
• Other:
About Biologics Testing Solutions
With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterzation, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs. Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.
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