Job Description

Description

Position at loanDepot

Position Summary:

The QA Systems Analyst Lead is responsible for coordinating and organizing QA team activities and sprint tasks. Keeps existing test cases up-to-date and creates new cases when issues are resolved or features are introduced. Involved in the execution of test plans and reporting of any issues into our issue tracking system. Works closely with the product management and design teams to understand and give feedback on new features. This role requires experience in establishing QA Procedures, proficiency in drafting Test strategies, documenting the Testing Procedures and managing the team to meet the Testing Cycle.

Responsibilities:

• Provides leadership to QA analysts, with complete responsibility and accountability for delivery of project tasks assigned.
• Performs quality assurance/software testing processes, methodologies, and procedures as part of contributing to software quality.
•  Ensure systems meet business requirements and quality standards through QA best practices.
• Collaborates with business and IT teams and participates in defect triage meetings.
• Actively participates in establishing project plans, estimating work and monitoring progress against milestones and deliverables.
• Completes test planning, functional testing, regression testing, integration testing, user acceptance testing, along with troubleshooting concerns addressed and debugging.
• Involved in after-hours deployment efforts and post-deployment verification testing.
• Develop testing solutions for teams to increase efficiency.
• Performs other duties and projects assigned.

Requirements:  

• Bachelor’s Degree required with a minimum of eight (8) + years of work experience in software quality assurance.
• Minimum of five (5) + years of QA Lead experience, working with both offsite and onsite teams.
• Minimum of two (2) + years of experience with MTM and SQL.
• Minimum of one (1) + years of experience testing web services, working in an Agile/Scrum methodology, and using Jira for defect tracking.
• Mortgage experience desired. Empower LOS experience a plus.
• Experience working in an agile/Sprint model is a plus.
• Demonstrates knowledge of the QA testing methods: unit, integration, regression, user acceptance testing.
• Demonstrates ability to perform root cause analysis.
• Strong analytical skills with keen attention to detail.
• Demonstrates knowledge of MTM, JIRA or other Test Management tools.
• Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint, and Outlook.
• Intermediate math skills; calculating interest and percentages; balance accounts; adding, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Effective organizational and time management skills.
• Exceptional verbal, written and interpersonal communication skills.
• Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
• Ability to organize and prioritize work schedules on a short-term and long-term basis.
• Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex difficult problems involving multiple facets and variables in nonstandardized situations.
• Ability to work with no supervision while performing duties.
• Ability to work under pressure and to meet tight deadlines in fast paced, dynamic environments.
• Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects, and rapidly changing priorities
• Excellent written, verbal, and presentation communication skills, especially in representing your technical expertise to a diverse audience.

Why work for #teamloanDepot:

• Competitive compensation package based on experience, skillset and overall fit for #TeamloanDepot.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive
• Work with other passionate, purposeful, and customer-centric people
• Extensive internal growth and professional development opportunities including tuition reimbursement
• Comprehensive benefits package including Medical/Dental/Vision
• Wellness program to support both mental and physical health
• Generous paid time off for both exempt and non-exempt positions

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $106,000 and $145,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location. 

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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